Whavi is built around practical tech essentials that should be easy to order, track and receive. We currently focus our shipping setup on US-friendly delivery routes while still supporting international checkout where available.
Processing time
After you place an order, it is reviewed, prepared and handed to the shipping partner as quickly as possible. Most orders are processed within 1-2 business days, excluding weekends and public holidays.
If an order needs an extra stock or address check, processing can take a little longer. We do this to reduce failed deliveries and incorrect shipments.
Delivery time
Delivery time depends on the product, supplier route and destination. Most US orders are expected to arrive within 5-12 business days after dispatch, but remote areas, customs checks or carrier delays can extend this.
International orders may take longer depending on the local carrier and import process. Tracking is shared when it is available from the shipping partner.
Shipping costs
For most destinations, orders below 20.00 are charged a 2.99 shipping fee. Orders of 20.00 or more qualify for free shipping where checkout supports the destination.
The final shipping option and cost are always shown at checkout before you place your order.
Tracking
Once your order has shipped, you will receive tracking details when the carrier provides them. Tracking can take 24-72 hours to show movement after the label is created.
Multiple items
If your order includes multiple items, they may arrive in separate packages. This can happen when products ship from different routes or supplier locations. You will receive the available tracking details for each shipment.
Address changes
If you entered the wrong address, contact us as soon as possible. We can only change an address before the order is processed or handed to the shipping partner.
Delayed or missing packages
If tracking has not updated for several business days, contact us with your order number and checkout email. We will review the available tracking information and help with the next step.