Shipping policy

Shipping Policy

Thank you for shopping with Whavi. We keep shipping simple, transparent, and easy to follow.

Processing time

After you place your order, our team reviews and prepares it within 1-2 business days. This includes order confirmation, quality checks, packing, and handing the parcel over to our shipping partner.

Delivery time

After processing, standard delivery usually takes 5-10 business days to Australia and the United States. Delivery times may vary slightly during peak periods, public holidays, customs checks, or carrier delays.

Shipping costs

Any shipping costs, if applicable, are shown clearly at checkout before you complete your order.

Tracking

Once your order has shipped, you will receive a confirmation email with tracking information when available.

Incorrect shipping details

Please check your shipping address carefully before placing your order. If you notice a mistake, contact us as soon as possible at northwakecoffee@gmail.com. We will do our best to help, but once an order has been processed or shipped, address changes may no longer be possible.